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e-Government Articles
     
  How to Channel Shift
A paper outlining practical strategies for encouraging an agency's stakeholders to choose its online channel

  More for Less Government is Many to One
Research showing government sites are not integrated or personalised and the missed opportunity this represents for cost-effective government

  The End Game for Government Websites
A vision for government site managers outlining how best practices could combine into compelling user experiences

  After Deep Deliberation: A Model for Cross-Government e-Consultation
A practical platform-based approach to taking consultation to the next level with deep personalisation and social network capabilities

  Integrated Service Clusters: A Way Through Audience Complexity
What could happen when agencies and other organisations get together to serve common audiences with integrated processes and personalisation

 

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