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Best Practice Website Assessments |
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| About Us | Services | Evaluation Criteria | Contact Us |
Feedback
Feedback criteria evaluates the extent to which government agencies
encourage feedback on their levels of service, information and their
website. Are users encouraged to provide feedback to the
organisation? This is a "stretch" criteria area designed to facilitate
open communication between users and the government.
| Website | Scores | Noted Best Practices | |
|---|---|---|---|
| 1. | Elections NZ | 90.0 | Strong invitation for feedback on every page including for all organisations involved |
| 2= | National Library | 75.0 | SFeedback invited on every page, type of feedback selection |
| 2= | eLearn Portal | 75.0 | Suggest Content invited on every page, Feedback in Contact Us available at each page |
| 2= | Tertiary Education Portal | 75.0 | Suggest Content invited on every page, Feedback in Contact Us available at each page |
| 5. | State Services Commission | 68.5 | Feedback invited on every page, form includes reference to page just viewed, type of feedback selection |
| 6. | ACC | 65.7 | Global navigation link to general feedback form |
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