Feedback

Feedback criteria evaluates the extent to which government agencies encourage feedback on their levels of service, information and their website.  Are users encouraged to provide feedback to the organisation?  This is a "Stretch Criteria" designed to facilitate open communication between users and the government. 

	Website	Scores	Noted Best Practices
1.	Elections NZ	90.0	Strong invitation for feedback on every page including for all organisations involved
2=	National Library	75.0	SFeedback invited on every page, type of feedback selection
2=	eLearn Portal	75.0	Suggest Content invited on every page, Feedback in Contact Us available at each page
2=	Tertiary Education Portal	75.0	Suggest Content invited on every page, Feedback in Contact Us available at each page
5.	State Services Commission	68.5	Feedback invited on every page, form includes reference to page just viewed, type of feedback selection
6.	ACC	65.7	Global navigation link to general feedback form