Information Delivery

Information Delivery assesses whether users can find and use information online simply and easily.  The information areas assessed are based on the accountability documents of the specific agency.  Each area is evaluated for how easily found it is, how well introduced or put in context and the quality of the content itself, including layout, writing quality, contacts and formats.

	Website	Scores	Noted Best Practices
1.	Department of Internal Affairs	88.0	Introductions, writing for the web, complete coverage, complete contact details
2.	Auckland City Library	86.7	Online writing quality,topic coverage, Ask a Librarian
3.	Land Transport Safety Authority	86.6	Content easily found, good writing quality few PDF docs, cross linking
4.	NZ Police	85.9	Effective categorisation, clean searching, introduction layout, information body layout, clear writing
5.	MAF Biosecurity NZ	85.3	Online writing quality, contemporay page layout
6.	Environment Waikato	83.8	Clean introductions, writing quality, information coverage